Simple, Transparent Pricing

One price. £29 per appeal.

Run a free check to see potential savings on your property. One flat fee covers everything — and you keep 100% of any savings.

Start with a Free Check

See your savings estimate before you commit to anything.

Check My Property

One Price Per Appeal. We Handle Everything.

Check, challenge, and compliance for £29 per appeal — monitoring in between is free.

One Plan

Protection

Every commercial property

£99per appeal

No percentage fees. Keep 100% of your savings.

Everything you need: property check, relief claims, council letters, monitoring, and compliance.

Full property check against all reliefs
Relief claims submitted to your council
Personalised council letters
VOA Check & Challenge support
Year-round monitoring
Compliance included
You keep 100% of your savings
Money back if we get you nothing

Get Protected

How It Works

Check

We audit your property against every available relief and compare your valuation to similar properties.

Challenge

If we find you're overcharged, we prepare and file your relief claim to your council on your behalf.

Protect

Free ongoing monitoring and compliance handling to flag the moment it's worth another look.

Compliance Included

The Duty to Notify Is Coming

The government has legislated a new Duty to Notify requiring ratepayers to report property changes and submit annual confirmations. Phased in from 2026, mandatory for all by 2029. We flag Duty-to-Notify deadlines free; handling a submission is a fresh £29.

New Rules, Phased In

The Duty to Notify (Non-Domestic Rating Act 2023) is being phased in from 2026, with full mandatory compliance for all by 2029.

Prepare Early, Stay Ahead

Businesses that prepare now will be ready when the rules apply to them. We flag it free and handle it per appeal.

Non-Compliance Blocks Challenges

When the rules take effect, non-compliance will carry financial penalties and could block your ability to challenge your rates.

ChallengeMyRates vs Traditional Agents

See why flat-fee, tech-first wins.

	Traditional Agent	ChallengeMyRates
Fee structure	Often a percentage of savings	One-off per-appeal fee£29 per appeal — same price for every property
You keep	Varies by agent	100% of savings
Compliance	Not included / extra cost	Included
Ongoing monitoring	One-off assessment	Free, ongoingWe watch for changes that affect your bill
Speed	Manual process	Tech-firstInstant analysis, automated monitoring

Frequently Asked Questions

Is it really one price for everyone?

£29 per appeal covers a full challenge — property check, relief claims, council letters, and compliance. Monitoring between appeals is free. No tiers, no hidden fees.

What if my savings are lower than expected?

The figures we show are estimates until your council verifies them, and backdated relief for past years can be at your council's discretion — so the final amount can come in lower. What we guarantee is the outcome: if your council confirms you weren't owed anything and you get no money back and no reduction, we refund your £29 in full. Just forward us the council's reply.

Are there any percentage fees or hidden charges?

No. You pay a one-off £29 per appeal and keep 100% of your savings. Traditional agents often charge a percentage of your savings on top of their fees — with us, what you save is yours.

When do I pay £29 again?

You pay £29 to prepare and file your council relief claim. If something later changes that's worth a fresh claim on the same property, that's a new £29 — and we tell you when that moment comes, free. Monitoring between claims is included at no charge.

What does "compliance" include?

The government has legislated a new Duty to Notify (Non-Domestic Rating Act 2023) requiring ratepayers to report property changes and submit annual confirmations. The VOA is phasing this in from 2026 with full mandatory compliance by 2029. We handle all submissions, track deadlines, and alert you to changes — so you're ready when the rules apply to you.

Can you submit to the VOA on my behalf?

Yes. You appoint us as your agent through the VOA Business Rates Valuation Account (a one-time 5-minute process). We then have authority to submit all compliance documents and appeals on your behalf.

What if I have more than one property?

Each property is covered by its own one-off £29 when there's a challenge to run. Contact us for portfolio pricing if you have multiple properties.

Managing Multiple Properties?

Portfolio Pricing Try Free Check First